Recently I mystery shopped 50 Australian businesses to see how they would respond to my enquiry - Human Experience
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Recently I mystery shopped 50 Australian businesses to see how they would respond to my enquiry

Recently we mystery shopped 50 Australian businesses - check out our behind the scenes video.
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Recently we mystery shopped 50 Australian businesses and enquired about their product or service. I had one key objective; to assess if my enquiry was followed up.

While doing these mystery shops I assessed if my follow-up was;

  • Within 5 minutes?

  • Within an hour?

  • Within 1-working day?

  • Personalised?

Check out this behind the scenes video of these 50 Follow-up mystery shops here:

If I was to mystery shop your business, what do you think would happen?

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Shifting behaviour.Improving results

Human Experience is a mystery shopping company that objectively measures and benchmarks the execution of your service, sales and compliance standards.

We are all about positively shifting the performance of your team in order to provide exceptional customer experiences and improve your business results.

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Human Experience acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
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