Service

Picking up the phone and making calls is super beneficial to me and my business. I’d go so far as to say it’s a point of difference.

You’ll never know who it might be, but if you work in service, you will probably serve at least one person today who doesn’t interact with another human all day besides you.

What if the competition was not YOUR competition?

This staff member did something super simple that cost her nothing extra. Because of what she did, we will be going back, we will tell others about this business and I have no doubt they will continue to build loyal customers.

I am a fully engaged customer with all nine of these brands and I have absolutely no doubt that I will represent a 23% premium.

Anyone can choose to make a positive impact on customers. Mary is the perfect example of the fact that it doesn’t matter what role you’re in; all that matters is that you make the choice to care.

If you care enough to be dedicated to being exceptional, you will experience exceptional results. Happyfield is a brilliant example of this in action.

This is the level of service that you can expect at any W. Short venue on any given day. Could you say the same about your business?

If you’re in the business of serving customers, please be like Riwaz and Tom from Azura Financial.