Speaking - Human Experience

If you want to engage and empower your teams to build a culture of customer centricity that drives lasting business results, you've found the keynote speaker you're looking for.


Armed with data and insights from her ongoing work as founder and CEO of mystery shopping company, Human Experience, Nic’s keynotes aren’t just thought-provoking—they’re practical.

She’ll empower you and your organisation with the tools to take action and build a culture of customer centricity that creates a lasting impact on business results.

Speaking On Stages For

“Nic McClanachan is indeed the Human Experience Whisperer! Her insight into consumer behaviour is second to none. It’s research and data driven, but undeniably you also know that Nic just lives and breathes connection with customers. She has the tools and insights to help businesses across industry succeed.

Nic truly connects with audiences in an authentic and often vulnerable presence – creating a safe space for feedback and improvement, along with insights and tangible actions that delegates can take away and implement immediately.”

Dan Hillier – Head of Health & Partner Engagement, TerryWhite Chemmart

Looking to inspire and educate your audience? Enquire about booking Nic

In Person|Virtually

Since 2015, Nic has delivered keynotes for Business Chicks, ING, Facebook, Australian Hotels Association, Kerwin Rae, Business Blueprint, AMP, Liquor Stores Association NSW, Groupon and more.

the experience

Engage your team or your audience
Inspiring individual growth to grow businesses
Simple & practical insights that people can take away and put into action

Nic’s relatable approach and passion for inspiring growth through accountability, communication and connection is evident in every conversation she leads.

Looking to inspire and educate your audience. Enquire about booking Nic

“Nic’s approach to delivering a keynote is fresh and modern, with a strong focus on education and training. The knowledge that Nic and her team have is without a doubt refreshing.”

Kimberley Malcolm, General Manager, AHA (Vic)

Enquire to book Nic

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Human Experience acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
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