If you want to engage and empower your teams to build a culture of customer centricity that drives lasting business results, you've found the keynote speaker you're looking for.
topics
- Mystery solved
- Recruit, train, retain, repeat
- The Human Experience
- Coaching Conversations
Armed with data and insights from her ongoing work as founder and CEO of mystery shopping company, Human Experience, Nic’s keynotes aren’t just thought-provoking—they’re practical.
She’ll empower you and your organisation with the tools to take action and build a culture of customer centricity that creates a lasting impact on business results.
Speaking On Stages For
“Nic McClanachan is indeed the Human Experience Whisperer! Her insight into consumer behaviour is second to none. It’s research and data driven, but undeniably you also know that Nic just lives and breathes connection with customers. She has the tools and insights to help businesses across industry succeed.
Nic truly connects with audiences in an authentic and often vulnerable presence – creating a safe space for feedback and improvement, along with insights and tangible actions that delegates can take away and implement immediately.”
Looking to inspire and educate your audience? Enquire about booking Nic
In Person|Virtually
Since 2015, Nic has delivered keynotes for Business Chicks, ING, Facebook, Australian Hotels Association, Kerwin Rae, Business Blueprint, AMP, Liquor Stores Association NSW, Groupon and more.
the experience
Nic’s relatable approach and passion for inspiring growth through accountability, communication and connection is evident in every conversation she leads.
Looking to inspire and educate your audience. Enquire about booking Nic