Upskill your team with our online course that teaches ‘How to have an effective coaching conversation’
online training program
Upskill your team with our online course that teaches ‘How to have an effective coaching conversation’
‘The beating heart of high performing organisations is good communication and effective conversations’.
At Human Experience we believe that true magic happens when the leaders within your business can have an effective coaching conversation. A well-executed coaching conversation has the power to shift your team’s behaviour, which can have a positive flow on effect to the results of your business.
key learnings
If you’re mystery shopping with us, we believe that all leaders within your business should be able to have an effective coaching conversation with all team members. It’s these critical coaching conversations that bring the feedback contained within the mystery shopping reports to life. All positive results can be reinforced, and any constructive feedback can be discussed, so as to encourage positive change.
"The Coaching Conversation course is an accessible program that my staff have found very helpful. We put our team through this short course when they come on board, to help set the tone of how we communicate around challenges. I would highly recommend this course."
Online Course|5 Modules
We recognise that not every leader is a natural coach, and that’s okay because coaching is a skill that can be learned by anyone.
And so, we’ve put together this online training program “How to have an effective coaching conversation”. Within 5 modules you will cover:
modules
Why coaching is an important skill for all leaders
The two key skills of a coach; listening and questioning
Introduction of the 5-step coaching conversation method
The positive reinforcement coaching conversation (using the 5-step method)
The constructive coaching conversation (using the 5-step method)
the details
upskill your team
Regiter your team