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Appliances Online

"Human Experience has helped us to identify issues within our call centre and the feedback has helped our team and our service improve. It’s great for training and coaching purposes and we are so glad we decided to do this."
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Appliances Online
Human Experience has helped us to identify issues within our call centre and the feedback has helped our team and our service improve. It’s great ...
W Short Hotel Group
Since Mystery Shopping with Human Experience, our event sales have increased by 20% and our online feedback based around service has gone from an average ...
Virgin Active Australia
Since introducing the Human Experience Mystery Shopping process into our clubs, we have seen our team of Sales Managers and Relationship Consultants take more pride ...

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Shifting behaviour.Improving results

Human Experience is a mystery shopping company that objectively measures and benchmarks the execution of your service, sales and compliance standards.

We are all about positively shifting the performance of your team in order to provide exceptional customer experiences and improve your business results.

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Human Experience acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
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