The suboptimal performance equation
As a leader, how do you know if you are the reason for the suboptimal performance in your team?
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Leadership
Progress over the end result
Want to get better results? Start by focusing on progress and asking your team these 3 questions…
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“Obv” leadership
We’ve all read the leadership books that tell us we need to lead by example. But why is it so rare that leaders do this in practice?
An Alternative View to Corporate Ultimatums
Business has changed. Building culture, connection, and performance requires effort and deliberate thought.
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Do it like Disneyland does
In December 2018, I had the opportunity to go behind the scenes at Disneyland. Last month we visited Disneyland as a family of 8. All organisations in the business of service have a chance to do it like Disneyland does…
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Jim’s ripple effect
How do you want the people that you manage to think about you when they’re reflecting on the best and worst bosses they’ve had?
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